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Consultative & Comprehensive Quoting Process

Our made-to-order maintenance plans and SLAs are always customized to the client’s needs. Our team works closely with yours to identify infrastructure components best suited for TPM, design SLAs that improve cost without increasing risk, determine where spares will be securely stocked, and assess whether an onsite engineer is necessary for your environment.

Support First Philosophy

Most providers withhold service until entitlement is confirmed. Our customer support team is always on the clock and will always address your ticket within 30 minutes, regardless of the status of the contracted entitlement.

Global Resources & Service Capability

Whether it’s a routine maintenance call, a break-fix project, or an IMAC engagement, LSI Technology provides the same level of exceptional service wherever your infrastructure is located. Our clients gain access to our global network of engineers and receive individualized attention from high-level project managers, who are committed to excellence in service delivery.

“TPM contracts will offer customers an average of 60% savings off OEM support list prices,” and “depending on equipment type, location, and product density, Gartner has been sent that the range of savings with TPM contracts is 50% off OEM list up to 95% off OEM list.”
– Gartner, Leveraging Third-Party maintenance providers for Data Center & Network Maintenance Cost Optimization

“Used-Hardware Resellers Offer Hardware and Support Cost Savings”, February, 2015
– Gartner

50-80% OFF OEM Support List Prices

24 / 7 / 365 Customer Support Tickets Addressed Within 30 Minutes

800 Secure Stocking Locations in 80+ Countries Worldwide

Gartner-Recognized
TPM Provider

When it comes to service, we’ve got you covered.

LSI Technology helps companies of all sizes better manage their data centers by providing third-party maintenance (TPM) services for all of the leading equipment manufacturers 24/7 x 365. As a leading independent hardware reseller, LSI Technology is uniquely qualified to source and spare parts at the most competitive price points. Our maintenance solutions either replace existing support programs or strategically supplement OEM plans. We are a top TPM solution provider for cost optimization with a typical customer saving 50-80% on support cost.

Supported Product Lines

Servers/Storage

Brocade HPE
Cisco IBM
Dell NetApp
EMC Oracle/Sun
Fujitsu
Hitachi

Networking

3Com
Brocade
Cisco
HPE
Juniper
Dell

PBX/IP Telephony

Alcatel Nokia
AT&T Panasonic
Avaya Siemens
Ericsson Nortel
LG
NED

Mobile

Apple
Microsoft