Our made-to-order maintenance plans and SLAs are always customized to the client’s needs. Our team works closely with yours to identify infrastructure components best suited for TPM, design SLAs that improve cost without increasing risk, determine where spares will be securely stocked, and assess whether an onsite engineer is necessary for your environment.

Most providers withhold service until entitlement is confirmed. Our customer support team is always on the clock and will always address your ticket within 30 minutes, regardless of the status of the contracted entitlement.

Whether it’s a routine maintenance call, a break-fix project, or an IMAC engagement, LSI Technology provides the same level of exceptional service wherever your infrastructure is located. Our clients gain access to our global network of engineers and receive individualized attention from high-level project managers, who are committed to excellence in service delivery.